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A Renter’s Guide to Online Reviews

Richmond Heights Renter Looking at Online Reviews on Their PhoneWhen trying to find a new Richmond Heights rental home, you’ll quite possibly search a lot of online reviews of apartments and single-family rental property management companies. Despite that these reviews can help give you an idea of what to expect from a property, it’s critical to find out how to evaluate them appropriately. Not all reviews are created equal; once in a while, they can be misleading or downright false. Here are some tips on correctly reading and appraising online apartment reviews.

Not all online reviews are accurate

The first thing to take into account about online reviews is that they may not all be true and accurate. A number of them may even be a hoax, posted by trolls or landlords, or property management companies to enhance their image. Various reviews may furthermore be exaggerated in either direction, positively or negatively, arising from situations having nothing to do with the property or even the landlord. When reading reviews, particularly look for those that seem to be from proven sources, like current or past tenants with verifiable profiles. Just ignore the rest.

How to read and assess a review

When you properly perceive how to watch out for verified reviews, it’s significant to read and assess them effectively. You can appropriately check out a review by utilizing the following advice and tips:

  • Examine the language and tone used by the reviewer. Are they using specific, detailed examples, or are their complaints vague and general? Is the reviewer emotion-driven or giving a more objective analysis of their experience? Seek reviews that grant both positives and negatives pertaining to the property. A review with only glowing praise or harsh criticism may not be as trustworthy.
  • Don’t just dwell on the star rating. Dig deeper into the specific comments and criticisms done in the review. Are they valid concerns or effortlessly fixable points?
  • See patterns in quite a lot of reviews. Do particular issues come up repeatedly? Are they generally positive or negative? Did the landlord answer the review, try to make things right, or thank the reviewer for their review? This can easily help you get a good picture of the overall experience at the property.
  • Bear in mind your priorities and preferences when reading reviews. A negative review concerning noise levels may not be as relevant to you if you work from home and don’t plan on having many visitors. Something that may be a dealbreaker for one person may not matter as much to you.

Examples of good and bad online reviews

The best review may speak of particular features of the property, and personal experiences, such as “The management team is very responsive and accommodating. They fixed a plumbing issue in my unit within 24 hours.”

A horrible review may be very dramatic or vague, for example, “This place is a nightmare. Do not move here.” The latter lacks certain examples or evidence to back up their claims. Always take into consideration the language and tone used in a review and the source of the review when going over its reliability.

The importance of evaluating reviews correctly

It’s necessary to properly evaluate online reviews when in quest of a new rental property. Misleading or phony reviews can offer you a false impression of the property and bring on potential issues and disappointments in the future. Before you make any decision in connection with a property, think about visiting it in person to attain a first-hand look at the rental and have a talk with the landlord or Richmond Heights property management company.

Mainly, don’t forget to take online reviews with a grain of salt and use them as one tool in your rental decision-making process. By accurately assessing reviews, you can make a more informed decision and, in all likelihood, have a good rental experience.


Are you in the market for a new rental home? Contact Real Property Management Endeavor to view the right and excellent listings in your area! You can also browse our rentals online.

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