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Frequently Asked Questions

At Real Property Management Endeavor, we believe in honesty and communication, which includes answering frequently asked questions to keep you educated and informed. We invite you to read through our FAQs to learn more about how we manage your rental property in the St. Louis and St. Charles County areas.

 Prospective Tenant FAQs

How do I apply for a rental property?

Our applications are all completed online via our website.

Can you hold a place before I apply?

No. It is only possible to attach your information to a listed property once you have completed a rental application; however, once your application is submitted, you will be first in line.

Do I need a cosigner?

If the potential tenant fails to meet the minimum income or credit requirements, they must have a cosigner to be considered.

What is the security deposit policy?

The typical security deposit is the first month’s rent plus a leasing fee. We do not require last month’s rent. However, if an applicant does not meet our minimum requirements, we may require a higher security deposit (two months’ rent plus the leasing fee).

Is the security deposit refundable?

The first month’s rent portion of the security deposit is refundable, given that the property has been maintained in good condition. If the property has been damaged and needs repair, the security deposit is applied to remedy the property, and any remainder will be refunded. The leasing fee is not refundable.

Who is responsible for paying for repairs and maintenance requests?

Usually, property owners cover the cost of maintenance and repairs. However, if the tenant causes the damage, they will be charged for it, and the property owner will be reimbursed.

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Property Owner FAQs

How long does it take to rent a property?

Leasing a home involves many variables, such as time of year, local inventory, condition, and asking price. A sparkling, move-in-ready home generates preferred renters, and we can fill vacancies within 30 days by finding qualified applicants.

If we receive any feedback from potential renters while showing your property, we will inform you of it. In case the asking price is not generating the desired response, we will discuss the condition of your property or whether reducing the price might be a good idea.

How do you handle repairs?

To begin management with us your home needs to be “Rent Ready”. When a house is described as “Rent Ready,” it means the property is fully prepared and in good condition for a new resident to move in. This includes making sure that everything is clean, functional, and compliant with any relevant local laws or regulations. Here’s what typically needs to be done to make a house rent-ready:

  • Cleaning: The house should be thoroughly cleaned, including carpets, floors, windows, and bathrooms.
  • Repairs and Maintenance: All broken or damaged items, such as appliances, plumbing, electrical systems, and fixtures, should be repaired or replaced.
  • Fresh Paint: Walls should be freshly painted to remove any stains or
    wear, and it’s common to use neutral colors that appeal to a wide range of residents.
  • Safety Checks: Ensure that smoke detectors, carbon monoxide detectors, and any other required safety equipment are working and up to code (per code all batteries in detectors must be new before each new resident). You may also need to address any safety hazards.
  • Functional Appliances: Ensure that all appliances, like the refrigerator, stove, dishwasher, and washer/dryer, are working properly.
  • Pest Control: The house should be free of pests. This might require an inspection or treatment.
  • Landscaping: The yard or exterior should be maintained, with the grass mowed and bushes trimmed.
  • Utilities Set Up: Ensure that utilities (water, electricity, gas, etc.) are functional.

If you need assistance getting your property rent-ready, please note that while we do not manage the process directly, we are happy to help guide you. We can provide a list of trusted vendors who can assist with repairs, cleaning, and any other tasks necessary to prepare the property for rental. Additionally, we’ll offer our expert advice on what needs to be done to ensure the property is in optimal condition for potential residents.

Can I perform repairs myself?

Yes, if an owner has a specific handyman or vendor they wish to service their property, RPM will note it in their portfolio and contact them first for service.  When the property is vacant, owners can handle the repairs needed to make it “rent ready,” if they choose.

Our preference is to use our vendors to ensure leasing deadlines are met, as we work with these vendors regularly, they are insured, licensed, reliable, trusted and we know what to expect.

How do rent payments work?

Does the tenant pay you, and then you pay me?

The tenant pays Real Property Management Endeavor rent, which we deposit into our trust account. Over 80% of our tenants pay rent electronically. Once the funds have cleared the bank, we directly deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice. Owner payments are made weekly.

Should I accept pets?

Statistics show over half of all renters have pets. Being open to pets, you will increase demand through the entire prospective rental pool, thus increasing the rental price as we charge an additional amount per pet per month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pet considered.” That means we may approve the right pet, not all pets.

Emotional Support Animals are handled per Missouri state law requirements. Ask our office for more information.

How much will my property rent for each month?

Like the real estate market determines sales prices, the local rental market determines rental rates. Three factors contribute to the amount of rent your rental property will receive each month.

  1. Availability and rental rates of comparable properties
  2. The features and benefits of your property
  3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

How do you advertise your properties?

Getting properties rented efficiently is pivotal to our success and happy client owners; we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites (over 20+). We also pre-screen prospective renters and inquire about who will be living with them, the number of adults, the number of minors, and if they have any pets. We also ask how long they have been at their current employment. Our software allows us to follow up and get feedback from every interested party.

Any call into our office is also answered live during business hours, Monday through Friday; this is crucial to get homes rented fast because if they do not speak to someone, they go elsewhere. We also schedule weekend showings by appointment.

What happens if my tenant stops paying rent or causes trouble?

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. Rent is due on the 1st and is late on the 4th. If rent has not been paid at this time, the eviction process begins promptly on the 6th of the month in question. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted.

We work with a local attorney when an unlawful detainer is filed with the court.

What is your tenant screening process?

All prospective tenants must participate in an extensive screening process. Each adult over 18 years of age must complete an application. First, nationwide background checks and eviction database screenings are completed to examine criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verifying employment, and reviewing pay stubs and/or tax returns. Finally, we review their rental history by contacting their previous two landlords for references.

Contact Real Property Endeavor

Our property management strategy is guaranteed to save you money at every stage of the process. We make it easy to protect your investment, minimize costs, and maximize your income—without interrupting your daily life.

Don’t see an answer you’re seeking? Contact us online or call us directly at 636-244-5959 today!

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